Latest News

Whitehall Budding News November 2016 Edition

Whitehall Magic of Christmas 2016 Edition


It's official! Whitehall Garden Centre is one of the best gift retailers in the UK, and has been selected as a finalist in The Greats Gift Retailer Awards 2016. 
The Greats Awards, now in their 14th year, were launched by Progressive Gifts & Home magazine to recognise and reward the UK's very best gift retailers across the retail spectrum. 
"These dedicated awards for gift retailers have risen immeasurably in status over the years and are now universally acknowledged as being true accolades of excellence," commented Sue Marks, editor of Progressive Gifts & Home. "Being selected as a finalist is a fantastic achievement. There was a huge number of entries this year and of an incredibly high standard." 
All Greats finalists were decided as a result of an industrywide poll of gift suppliers, reps and agents and validation by a panel of experts. 
The winners of this year's prestigious gift retailing Awards - The Greats 2016 - will be revealed at an Awards lunch at The Grosvenor House Hotel, Park Lane, London, on Thursday May 5. 
The Awards recognise and celebrate not only the top independent and multiple gift retailers regionally and nationally, but also outstanding retail employees. 
Whitehall have been announced as a finalist for Best Garden Centre Retailer of Gifts. Last year they took home the trophy and in May they will find out if they have done it again.

 Great gift retailer award 2016

Whitehall Raises thousands for local charities 

Whitehall Garden Centre based in Lacock and Whitchurch have once again raised thousands of pounds for local charities in and around the West Country. The magical Christmas wishing wells are an annual fundraising event from the company who support charities including Wiltshire Air Ambulance, South West Children's Hospice, The British Heart Foundation and The Chris Self Memorial Fund. With the help of their customers, Whitehall raised £ 3,930 which has been split between the charities. 

Whitehall Garden Centre, a proud independent, family run business since 1894 have been avid supporters of local and national charities since the company started. Managing Director Peter Self explains; 'It's important for us to give back. We're proud to help support these incredible charities and the hard work they do'. Whitehall's popular wishing wells feature the famous moving polar bears, snowy scene and seals which customers have grown to love. 

Whitehall wish to thank all of their customers for their continued support and generosity. 

Air AmbulanceWhitchurch fund raising

Top 3 Best Christmas Destination Garden Centres

Whitehall Development Plans

Whitehall Garden Centre, Lacock, Wiltshire

Redevelopment planning application no. 15/10446/FUL

"Request for Support"

Dear Customers, Colleagues & Friends,

Please refer to the link at the bottom of this letter to view our proposed plans for the exciting redevelopment of our family owned independent Garden Centre business.

Planning permission was granted in 2008 and subsequently renewed in 2012, for the redevelopment and expansion of the Garden Centre at Lacock.

We have reviewed the redevelopment scheme approved in 2008, and concluded the safety and efficiency of the site is now not fit for purpose.

Looking at the levels of competition, customer expectations and the future of our business, we have redesigned the plans taking into consideration, the environment, potential for local businesses and employment.

The proposed new plans provide a level platform throughout the centre, which will allow for an easier access for customers using wheelchairs, pushchairs and (potentially heavy) wheeled trolleys.

In terms of the design concept, the buildings have been modelled on 'Tithe barns' with the use of good quality natural materials to complement the type of buildings found in the Cotswolds and within the village of Lacock.

The plans show extensive parking will be provided; including 360 spaces in the new main car park (including 35 assisted/special needs spaces), with 180 overflow spaces, 5 coach parking bays and 10 customer collection spaces, as well as 75 employee car parking spaces, 3 of these being allocated for disabled use.

These are challenging and exciting times. The customer expectation is getting even greater, the competition is becoming price driven and moving online, and as a family business we are endeavouring to be intuitive and build on the hard work built up by past generations of our family, to further develop the business, serve the local community, visitors to Wiltshire and to protect the employment of our current and future employees.

Please would you be kind enough to offer a few words of “Support” to our application by clicking this link:


Peter, Claire, Charlotte and Maddy Self
A 6th Generation family business since 1894


Whitehall Named The Best Christmas Display in the South West & Wales for the Second Year

Whitehall Garden Centre have been named for a second year as the best Christmas display in the south west and wales by the Garden Centre Association. The prestigious awarding body has a strict and in-depth criteria for this category including points of sales, visual merchandising, ambience and more. A team of judges visited Whitehall unannounced to inspect and score the centre on 15 different categories. Not only competing on last year; Whitehall had to compete with centres from around the West Country who were not only independent like them but national centres too. 

One of the judges commented that Whitehall "had a large product range across all areas, strong merchandising, great concepts and great theatre and depth of range on their displays". Whitehall have now been named the winner for a second year in a row beating off strong competition. Whitehall's Director Claire Self explains "Each year we try to create the wow factor for customers and truly bring the magic of Christmas. We're very grateful to be acknowledged for this award and hope we can continue the winning streak". Whitehall are now competing in the National Garden Centre Association Christmas Competition where they face centres from all over the UK.

Recognised as having one of the leading Christmas departments as well as an award winning Grotto and real Ice Rink; Whitehall Garden Centre have everything you need for a magical Christmas. 

Best Christmas Destination Garden Centre

Best garden centre retailer of gifts

Whitehall Win Big at The Greats Gift Retailer Awards 2015.

Whitehall Garden Centre have been named The Best Garden Centre Retailer of Gifts for both their Lacock and Whitchurch centre by The Greats Gift Retailer Awards 2015. The award ceremony which took place at The Savoy Hotel in London on the 7th May is now in their thirteenth year. The Greats recognise and celebrate not only the top independent and multiple gift retailers regionally and nationally, but also 'one off niche retailers and garden centres'. 

To be crowned the winner, Whitehall had to demonstrate not only creative flair and imagination in their displays but also retail initiative, charity work and the encouragement of new, local business into their department. 

Whitehall, a family run business since 1894 have been nominated numerous times but this year managed to beat off strong competition to be crowned the overall winner. Claire Self, Director commented: "The competition and standards were incredibly high this year and we felt very honoured just to be named a finalist. To be crowned the 2015 winner has been a fantastic achievement of both the hard work and dedication of our staff of which we are immensely proud".

Whitehall's award winning gift department which stocks collections from Yankee Candle to Joules Clothing, constantly seek to inspire their customers through seasonal collections which have included Traditional Seaside, English Garden and Country Chic. With a range of gifts, gadgets and clothing as well as a free gift wrapping service, Whitehall have created a truly magical and unique gift department.

Best Garden Centre Retailer of Gift 2014