Careers at Whitehall Garden Centres

The Whitehall Group is a family run business established over forty five years ago, comprising of two Garden Centre’s, an award winning Farm Shop, Restaurant and a Farming Business.

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Current Vacancies

Lacock Vacancies


IT EPOS Coordinator

Whitehall Garden Centre, a family run and award winning business creates delightful experiences for garden lovers, foodies and children of all ages.

An exciting opportunity has arisen to be part of an inspirational team as an Epos Coordinator. You would be required to take responsibility for the day-to-day running of the EPOS system, ensuring best practice is maintained across the company.

We require you to have excellent Epos experience with great motivation to create a friendly and welcoming atmosphere. A passion for detail and the ability to thrive in a fast paced environment are essential.

You will report to the Accountant

Days of work Monday to Friday 

Key responsibilities include:

  • Work as a clear intermediary between Finance, Centres and Suppliers. Acting with discretion and confidentiality at all times.
  • Preparing Buyers’ excel spreadsheet listings for importing into EPOS, including checking barcodes are valid, costs, retails, age restrictions and rrps are completed and descriptions of products are customer friendly.
  • Ensuring VAT Rate is correct on the listing before import.
  • Liaising with Buyers/Suppliers/Centres to ensure all data is correct and received in time for the stock to arrive at centre.
  • Monitoring purchase order activity and providing support where necessary
  • Running weekly Write Off/Own use reports for the Centres.
  • Issuing exception reports and proactively resolving any issues that may arise e.g. low margins, negative stock balances, offline inventory, loyalty points etc.
  • Ad hoc reporting as and when required e.g. sales reports, product profitability etc.
  • Setting up item stocktakes and ensuring these are carried out in accordance with company guidelines
  • Setting up Promotions on the EPOS System to ensure all pricing and offers are correct as per the company’s monthly promotional activity. Testing before go live and notifying centres of latest offers. Setting up of end of sale/thank you/promotional vouchers codes and testing before go live.
  • Attention to detail/computer literacy is very important including the use of outlook/excel.
  • Liaise professionally and effectively
  • Give clear, consistent and timely communication to ensure that Centres know what they need to know when they need to know it.
  • Deal with all incoming telephone calls and enquiries.
  • Work with speed and the highest standard of accuracy
  • Assist with other routine administration tasks as and when required by the Finance team.

Previous experience of EPOS administration is essential.

Benefits

  • 28 days holidays per year
  • Fantastic discounts after 3 months
  • Free Parking

Only applicants successfully shortlisted for interviews will be contacted


Restaurants Manager

Our award winning Orangery Restaurant serves traditional cooked meals, homemade cakes and coffees, our Lavender Lodge vintage style tearoom serves homemade cakes, afternoon teas, light lunches and brunch and during the Christmas season our Ice Café serves hot dogs, beef burgers and hot chocolate to our Ice Skaters.

As Restaurants Manager, you will be responsible for managing and motivating staff in all Restaurants, ensuring a high level of customer service at all times and assisting with the day-today running of the Restaurants.

You must have experience in managing a team within the Restaurant industry and be familiar with high volume catering whilst understanding and implementing Health & Safety standards. 

Your days of work will include working 4 days between Monday to Friday every week and alternate weekends. Bank Holidays are required.

Good Salary Package available for the right candidate.

Restaurants Manager responsibilities & skills:

  • Coordinating the operation of the restaurants during scheduled shifts. 
  • Managing staff and providing them with feedback. 
  • Responding to customer complaints. 
  • Ensuring that all employees adhere to the company's uniform standards. 
  • Meeting and greeting customers and organising table reservations. 
  • Advising customers on menu and wine choice. 
  • Training and motivating staff. 

Housekeeping responsibilities & skills: 

  • Maintaining high standards of quality control, hygiene, and health and safety. 
  • Checking stock levels and ordering supplies. 
  • Preparing cash drawers as required. 
  • Helping in any area of the restaurant when circumstances dictate. 

Benefits included: 

  • 28 days holidays per year (pro-rata) 
  • Fantastic discounts after 3 months 
  • Free Parking

  Only applicants successfully shortlisted for interviews will be contacted



Patisserie Chef - 12 Month Maternity Cover (possibly becoming permanent)

 

Whitehall Garden Centre, a family run and award winning business since 1968 creates delightful experiences for garden lovers, foodies and children of all ages.

An exciting opportunity has arisen to be part of an inspirational team as a Patisserie Chef reporting to the Head Chef.

We require a qualified patisserie chef who has excellent communication skills, experience and great motivation to create a friendly and welcoming atmosphere.

A passion for customer service and the ability to thrive in a fast paced environment are essential.

The ideal candidate will have an internationally recognized catering qualification and a proven track record in baking and preparing a variety of desserts and pastries.

 

Days of work over a 2 week rolling rota are as follows;

 Week 1, 6 days working with a rest day during the week

Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday.

 

Key responsibilities include:

 

·Maintaining high standards of quality control, hygiene and health and safety.

·Checking stock levels and ordering supplies.

·Provide a safe & clean working environment according to Health and Safety legislation and regulations.

·Help ensure all food purchases are correct for the level of trade and that produce arrives in good condition.

·Ensure all products are dated correctly in line with company procedures.

·Ensure you are totally familiar with and adhere to all recipes.

·Ensure that you are trained on all equipment that you are required to use 

·Adhere to weekly cleaning schedules in line with company procedures.

·Report all complaints, incidents, accidents and other irregularities to the Head Chef.

·Ensure you wear and maintain the correct protective uniform at all times.

·Maintain and service all equipment regularly to a safe and hygienic standard. Report any failure of equipment to the Head Chef.

·Helping in any area of the restaurant when circumstances dictate.

 Benefits

 ·Attractive package: according to experience

·Generous Staff discount schemes

·Great social events

Only applicants successfully shortlisted for interviews will be contacted

  

Full Time & Part Time Garden Furniture/Christmas Sales Assistants  

An exciting opportunity has arisen to be part of an inspirational team as a Garden furniture / Christmas Sales Assistant reporting to the Seasonal manager.

The ideal candidate will ideally have retail knowledge and passion for customer service with the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential to create a friendly and welcoming atmosphere.

Full-Time Days of work over a 2-week rolling rota are as follows;

·Week 1, 6 days working with a rest day during the week

·Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday

Sales Assistant responsibilities & Skills

·Generates Sales opportunities through interaction with customers

·Maintains a harmonious and cooperative relationship with staff, managers and third parties

·Feeding back on current and new products to optimise range and stock availability

·Excellent standard of merchandising and housekeeping are established and maintains in accordance with company guidelines

·All products are accurately prices and labelled in accordance with company policy and trading standards requirements

·Ensure personal compliance with Whitehall’s H&S guidelines 

  Only applicants successfully shortlisted for interviews will be contacted



Contact Details - Whitehall Garden Centre Lacock

Email Application forms to: jobs@whitehallgardencentre.co.uk

Whitehall Garden Centre,
Corsham Road,
Lacock,
Chippenham,
Wiltshire,
SN15 2LZ

Telephone: 01249 730 204
Fax: 01249 730 755


Whitchurch Vacancies

Sorry, there are no vacancies at our Whitchurch SIte at the moment.


Contact Details - Whitehall Garden Centre Whitchurch

Email Application forms to: receptionw@whitehallgardencentre.co.uk

Whitehall Garden Centre,
Norton Lane,
Whitchurch,
Bristol,
BS14 0BT

Telephone: 01275 832 296
Fax: 01275 835 953


Woodborough Vacancies


Garden Centre Manager

Whitehall Garden Centre, a family run and award winning business creates delightful experiences for garden lovers, foodies and children of all ages.

An exciting opportunity has arisen to be part of an inspirational team as a Garden Centre Manager.

We require you to have excellent communication skills and great motivation to create a friendly and welcoming atmosphere. A passion for customer service and the ability to thrive in a fast paced environment are essential.

You will report to the company’s Directors.

Days of work over a 2 week rolling rota are as follows;

Week 1, 6 days working with a rest day during the week

Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday. 

Key responsibilities include:

  • Agreed objectives are set for all managers and supervisors within the centre
  • Individual performance is regularly reviewed
  • Team members are coached and trained using the appropriate tools and resources
  • Regular team briefings take place
  • Close liaison with the HR Manager on matters relating to resourcing and training
  • Ensure staff are assigned shift and breaks to maximise efficiency and optimise levels of customer service
  • Leading, developing and motivating your team with a clear focus on driving exceptional performance
  • Carrying out daily floor walks of every department New ideas for building sales and profit are generated and effectively communicated to teams
  • Work to achieve goals and action plans agreed with Managing Director
  • Appropriately plan and utilise department resources to achieve targets
  • Be actively aware of the competition
  • Driving sales and maximising profit in order to consistently meet your KPIs
  • Identifying sales and profit opportunities and developing sound retail action points
  • Managing all controllable costs

Attractive package: according to experience 

  • Generous Staff discount schemes 
  • Great social events 
  • Free parking 

 

 

Restaurant Manager

As Restaurant Manager, you will be responsible for managing and motivating staff, ensuring a high level of customer service at all times and assisting with the day-today running of the Restaurant.

 

You must have experience in managing a team within the Restaurant industry and be familiar with high volume catering whilst understanding and implementing Health & Safety standards. 


Your days of work will include working 4 days between Monday to Friday every week and alternate weekends. Bank Holidays are required.

Good Salary Package available for the right candidate.

 

Restaurants Manager responsibilities & skills:

·Coordinating the operation of the restaurants during scheduled shifts. 

·Managing staff and providing them with feedback. 

·Responding to customer complaints. 

·Ensuring that all employees adhere to the company's uniform standards. 

·Meeting and greeting customers and organising table reservations. 

·Advising customers on menu and wine choice. 

·Training and motivating staff. 

Housekeeping responsibilities & skills: 

·Maintaining high standards of quality control, hygiene, and health and safety. 

·Checking stock levels and ordering supplies. 

·Preparing cash drawers as required. 

·Helping in any area of the restaurant when circumstances dictate. 

Benefits included: 

·28 days holidays per year (pro-rata) 

·Fantastic discounts after 3 months 

·Free Parking

 

Only applicants successfully shortlisted for interviews will be contacted

 

 

Weekend Cook/Kitchen Assistant

Our fantastic Restaurant serves traditional cooked meals, homemade cakes and coffees. 

We are looking for a Weekend Cook/Kitchen Assistant to follow instructions given by the Head Chef. You will be working on all kitchen duties in an extremely busy environment working sociable hours. The successful applicant will have previous experience and training in the food industry. In addition they will play an integral role and have the ability to work independently as well as supporting our catering team whilst remaining calm under pressure. 

Your days of work will include Saturdays, Sundays and possibly Bank Holidays. 

Key responsibilities & Skills:

  • To follow all instructions given by the Head Chef
  • Assists and participates in the preparation of a wide variety of foods
  • Estimates food needs, reviews inventory to assure that adequate supplies are available, requisitions food and other supplies from stockroom.
  • Receipt and storage of all provisions, fresh and frozen, in accordance with current food hygiene regulations including correct stock rotation and storage.
  • Ensuring that all food is labelled clearly and correctly.
  • Coordinates food service activities to have meals prepared at scheduled time.
  • Participates in the cleaning of kitchen.
  • Packages and freezes food to comply with health regulations.
  • Operates all food service equipment and machinery.

Benefits

  • 28 days holidays per year (Pro-Rata)
  • Fantastic discounts after 3 months
  • Free Parking

Only applicants successfully shortlisted for interviews will be contacted

 

Full Time & Weekend Tills

An exciting opportunity has arisen to be part of an inspirational team as a Till Assistant reporting to the Garden Centre Manager.

You will need excellent communication skills and great motivation to create a friendly and welcoming atmosphere. 

The ideal candidates will have a passion for customer service with the ability to thrive in a fast paced environment. 

Full Time days of work over a 2 week rolling rota are as follows; 

  • Week 1, 6 days working with a rest day during the week 
  • Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday. 

Weekend days of work to include Saturdays and Sundays

General Assistant Key Responsibilities & Skills: 

  • Every customer is greeted and offered assistance, and dealt with courteously
  • Customers are directed to the appropriate area of the centre
  • Product queries are answered or referred to the appropriate department
  • Standards of appearance are monitored and maintained
  • Packing of goods is carried out in a professional manner, and carry outs are offered where required
  • Maintains a harmonious and cooperative relationship with staff, managers and third parties
  • Trolleys and baskets always available
  • Till area kept clean and tidy at all times

Attractive package: according to experience 

  • Generous Staff discount schemes 
  • Great social events 
  • Free parking 

 

Only applicants successfully shortlisted for interviews will be contacted

Restaurant Assistant

Whitehall Garden Centre, a family run and award winning business since 1968 creates delightful experiences for garden lovers, foodies and children of all ages. 

An exciting opportunity has arisen to be part of an inspirational team as a Restaurant Assistant. 

We require assistants with excellent communication skills and great motivation to create a friendly and welcoming atmosphere. 

The ideal candidate will have a passion for customer service with the ability to thrive in a fast paced environment. 

 

Days of work over a 2 week rolling rota are as follows; 

Week 1, 6 days working with a rest day during the week 

Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday. 

Key responsibilities & Skills: 

  • Deliver excellent customer service, at all times 
  • Serve and present beverages quickly and efficiently 
  • Make customers aware of offers on our great food and drink range 
  • Maintain personal knowledge by completing in-house training 
  • Always adhere to all company policies and procedures and licensing law 
  • Showing a genuine interest in other people and willingness to help 
  • Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business 
  • Displays effective verbal communication skills 
  • Helping in any area of the business when circumstances dictate 
  • Maintaining high standards of quality control, hygiene, and health and safety. 

Attractive package: according to experience 

  • Generous Staff discount schemes 
  • Great social events 
  • Free parking 

Only applicants successfully shortlisted for interviews will be contacted

 

Plant Sales Assistant

Whitehall Garden Centre, a family run and award winning business creates delightful experiences for garden lovers, foodies and children of all ages. 

An exciting opportunity has arisen to be part of an inspirational team as a Plant Sales Assistant reporting to the Plant Department Manager.

We require a Sales Assistant who has excellent communication skills, experience and great motivation to create a friendly and welcoming atmosphere. 

The ideal candidate will ideally have plant retail experience and a passion for customer service with the ability to thrive in a fast paced environment. 

 

Days of work over a 2 week rolling rota are as follows; 

  • Week 1, 6 days working with a rest day during the week 
  • Week 2, 4 days working with a rest day during the week plus rest days on Saturday and Sunday. 

Plant Sales Assistant Key Responsibilities & Skills: 

  • Generates Sales opportunities through interaction with customers 
  • Maintains a harmonious and cooperative relationship with staff, managers and third parties 
  • Feeding back on current and new products to optimise range and stock availability 
  • Excellent standards of merchandising and housekeeping are established and maintained in accordance with Company guidelines. 
  • All products are accurately priced and labelled in accordance with Company Policy and Trading Standards requirements
  • Ensure personal compliance with Whitehall’s H&S guidelines. 
  • Controls wastage, damage and returns. 

Attractive package: according to experience 

  • Generous Staff discount schemes 
  • Great social events 
  • Free parking 

 Only applicants successfully shortlisted for interviews will be contacted





Contact Details - Whitehall Garden Centre Woodborough

Email Application forms to: jobs@whitehallgardencentre.co.uk

Whitehall Garden Centre,
Nursery Farm,
Woodborough,
Wiltshire,
SN9 5PF

Telephone: 01672 851 249


Vacancies & Careers at Whitehall Garden Centres